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Returns & Refunds

Returns & Refunds

We operate a clear and fair returns and refund policy.

 

We accept returns provided it is within 30 days of the order date.

Here is a quick guide to help you 

  • Log into your account and click returns and notify us, we need to know why it's being returned 
  • We will respond within 24 hours and authorise the return.
  • We pay for damaged and defective goods plus the return postage 
  • We refund all other goods but not the return postage if ordered in error for example. 
  • We will offer a credit on your account or full refund this is your choice.

If you do not have an account and ordered as a guest please email sales@airspotters.com to arrange your return.

or call 01536 560 319 and ask for Peter we are always happy to help.

We can send a pre-paid postage to you by computer or post for returns and large items can be collected by UPS 

Our physical return address is
Airspotters.com
Studio 9 
Corby Enterprise Center
Corby 
Northamptonshire
NN17 5EU

 

Thank you 

 

Malcolm and Peter 

 

 

 

 

 

 

 

 

  

 

 

 

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